SHOPPING INFORMATION

Most items on our store have a flat rate shipping charge of $9.95. Larger and bulkier items will incur a different fee. Please contact us for more information.

For Sydney metropolitan and other major cities delivery will be approximately 1-3 business days. For regional areas 5-10 business days depending on your location. Please contact us if you would like a more precise estimate.

Your order is processed by our customer service team and any supplied artwork will be checked by our design team. If no proofing is required your order is then sent to our production team to produce your order.

Once your order has been despatched our accounts department will send you a tax invoice.

Please contact us to make sure your order was received.

We provide PDF proofs of any supplied artwork. We can at a small fee supply printed proofs for some items. Please contact us for more information.

PAYMENT INFORMATION

To place an order you will need to pay in the checkout process. If you would prefer to order by quote and invoice please contact us.

We do not accept returns for change of mind however, if the supplied product is damaged or defective in any way we will replace the item.

If you’ve received an item that is wrong or defective in any way please contact us and we’ll do our best to rectify the issue as soon as possible.

Orders made online that don’t require artwork or design usually get processed straight away. Custom orders go through different stages where we engage with you along the proofing and design process. If you’ve placed an online order and would like to make changes please call us and we’ll do our best to accomodate you.

When your order is despatched we will provide you with a tracking number from the carrier used to ship your items.